FAQs For The Amazon Pay Coolwinks Promotion
Q. What's the offer construct?
A customer who participates in and is declared a winner of the 'Watch-N-Play' game on Hotstar, will get an offer entitling him / her to a flat cashback of INR500 for an order placed on Coolwinks subsequent to receipt of such offer, provided: (a) the minimum value of such order is INR 1000, and (b) such customer pays for such order using the payment option "Amazon Pay" on Coolwinks. By availing the offer and / or the cashback, the customers agree to the terms and conditions of the promotion posted below.
Q. Which customers are eligible for this offer?
A. The customer who participate in and are declared the winner of the 'Watch-N-Play' game on Hotstar will be eligible for the cashback offer.
Q. How do I avail this cashback offer?
A. Subsequent to receiving the offer on Hotstar, the winner of the game will be redirected to an Amazon Page, listing the terms and conditions of the offer. From here the winner of the game will need to go to the Coolwinks website or application, place an order of his / her choice and make the payment for such order using "Amazon Pay" as the payment option. On completion of these steps, the winner will be entitled to receive a cashback of INR 500 as Amazon Pay balance in his / her Amazon.in account.
Q. What is the offer period?
A. Offer is valid from 23rd March to 24th April, 2019
Q. How many times can I avail the offer?
A. The offer can only be availed once per user during the validity period of the offer.
Q. How and when will the cashback reach the customers?
A. The cashback will be credited as Amazon Pay balance in the Amazon.in account of the winner of the game within 3 working days of completion of the transaction in accordance with the applicable terms available below.
Q. Is the offer valid on both online and offline orders placed on Coolwinks?
A. Offer is valid only on online orders made on the Coolwinks website or application and provided the payment for such order is made using "Amazon Pay" payment option on Coolwinks.
Q. What will happen if my order is cancelled partially or fully?
A. This offer will not be applicable if the winner of the Watch-N-Play game or the relevant merchant cancels the order (placed on the merchant website to avail the offer) fully or partially and in such a case, participation of the winner of the game will be deemed withdrawn and you will not be entitled to any benefit. It is clarified that if the winner of the game has received the benefit, the amount of the benefit will be adjusted from the transaction amount to be refunded (if applicable).
Amazon Pay Coolwinks Promotion Terms & Conditions
1. This limited period promotional initiative, namely Amazon Pay Coolwinks Promotion ("Promotion") is a provided by [Amazon Pay (India) Private Limited ("Amazon")] and is made available on the website or mobile application, namely https://www.coolwinks.com/ ("Merchant Website") run by Coolwinks "Merchant").
2. The Promotion is valid from 23rd March, 2019 to 24th April, 2019 both days inclusive ("Promotion Period"), unless revoked or extended by Amazon in its sole discretion, without prior notice and without liability.
3. Any person who participates in and is declared a winner ("Game Winner") of the 'Watch-N-Play' game ("Game") conducted by Novi Digital Entertainment Private Limited ("Hotstar") on the mobile application, namely Hotstar ("Hotstar.com") will receive an offer for use on the Merchant Website as per the details below ("Offer").
4. The Offer entitles the Game Winner to a receive a [cashback] for an amount equivalent to INR 500 on the Merchant Website if the Game Winner complies with the following conditions:
5. (a) the Game Winner receives the Offer only by participating and winning the Game
(b) the Game Winner completes a transaction on the Merchant Website
(c) the transaction on the Merchant Website is undertaken by the Game Winner during the Promotion Period
(d) the minimum order value for the aforesaid transaction is INR 1000 and
(e) such Game Winner pays for such transaction (on the Merchant Website) using the "Amazon Pay" payment option available on the Merchant Website.
6. The Offer will be valid for use only till April 24, 2019, post which all Offers will be deactivated and Game Winners will not be entitled to any benefit (through Amazon) despite he/she being declared a winner of the Game.
7. Subject to the fulfillment of these terms and conditions, the cashback (as per Section 4 above) will be provided to the Game Winner in the form of Amazon Gift Card(s) (issued by QwikCilver Solutions Private Limited) which will be credited to the Amazon Pay balance account of the Game Winner within 3 working days of completing the transaction in accordance with these terms. The Amazon Gift Card(s) are redeemable as Amazon Pay balance and are subject to the terms and conditions available https://www.amazon.in/gp/help/customer/display.html?nodeId=201522810.
8. Under no circumstances, will the Benefits under this Offer be settled in cash in lieu thereof by Amazon or the Merchant.
9. The responsibilities and obligations in respect of the Game, including availability, participation and declaration of winner and all other aspects connected to the Game, are the sole liability of Hotstar. In other words, Amazon will not be held liable and you agree that Amazon disclaims any claims in this regard.
10. The applicability or use of the Offers are subject to the terms posted by the Merchant on the Merchant Website, and Amazon assumes no responsibility in relation to the functioning of the Offers on the Merchant Website.
11. The transactions conducted on the Merchant Website will be subject to the terms (including the conditions of use etc.) notified by the Merchant.
12. This Promotion will not be applicable if the Game Winner or the Merchant cancels the order (placed on the Merchant Website to avail this Promotion) fully or partially and in such a case, participation of the Game Winner in the Promotion will be deemed withdrawn and you will not be entitled to any benefit. It is clarified that if the Game Winner has received the benefit, the amount of the benefit will be adjusted from the transaction amount to be refunded (if applicable).
13. Any query / issue in relation to the cashback can be submitted through https://amazonpay.amazon.in/jr/your-account/contact_us and will be entertained by Amazon only till 24th May 2019. Post expiry of the Promotion Period, Amazon will not entertain any correspondence or communication regarding the cashback from any person. Any queries in relation to the Game should be addressed to Hotstar and any queries pertaining to the transactions on the Merchant Website or applicability of Offer on the Merchant Website should be addressed to the Merchant
14. By availing this Promotion, each Game Winner releases from liability and holds harmless Amazon and its affiliates in relation to any matters connected to the Game and/or transactions on the Merchant Website, including inability to participate in the Game or make a transaction on the Merchant Website. You agree that Amazon or any of its affiliates will not be liable or responsible for any loss or damage that you may suffer, directly or indirectly, in this connection, including use of the Offer.
15. This Promotion is governed by the laws of India and any disputes arising out of or in connection with this Promotion will be subject to the exclusive jurisdiction of the courts at Bangalore.
16. Availing this Promotion is voluntary. Any person availing this Promotion will be deemed to have accepted these Offer Terms.
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