25% PhonePe Cashback Offer T&Cs

  1. 25% Cashback, max up to Rs. 1500.
  2. No min order value required.
  3. Valid only for first time users on Coolwinks Platform. (Only consumers who will be placing their first ever order on Coolwinks are eligible.)
  4. Offer is valid on Coolwinks Desktop, Msite & App (iOS and Android).
  5. Offer is valid from 04th Feb 2020 (00:00 hours) to 29th Feb 2020 (23:59 hours).
  6. Payment to be made through BHIM UPI, Debit Card, Credit Card or Wallet within the "PhonePe" option on Coolwinks checkout. For users paying through UPI, cashback is valid on transactions initiated and completed on PhonePe using a PhonePe linked bank account.
  7. Cashback is offered by PhonePe.
  8. This offer cannot be clubbed with any promo code or CoolCash.
  9. Cashback will be credited as PhonePe gift voucher balance within 24 hours of successful completion of the transaction.
  10. If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you.
  11. In case user does not receive any cashback, he or she is either not eligible or has not followed the entire terms of the offer.
  12. In case user receives Cashback where the terms & conditions of the offer have not been met, Coolwinks reserves the right to recall such Cashback from user's account.
  13. In case of full cancellation/return, refund amount less of cashback will be credited back to the source of funds used while making payment. Cashback processed would be adjusted in the refund value. e.g. If Rs. 2000 is paid by the customer & cashback of Rs. 1500 is already received - balance that would be paid to customer as refund would be Rs. 500 only.
  14. No refunds will be made in case of partial order cancellation/return.
  15. In case of any purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be cancelled whatsoever and Coolwinks will not be liable to pay any refund to the customers in all such cases.
  16. PhonePe and Coolwinks reserves its absolute right to withdraw and/or alter any of the terms and conditions of the Offer at any time without prior notice.
  17. In accordance with the above T&Cs, kindly refer to the full refund & cancellation policy here.

 

FAQs – About the offer

What is the offer?

  • Get 25% Cashback up to Rs.1500 on your first ever Coolwinks order

What is the offer duration?

  • From 00:00 hrs 04th Feburary 2020 to 23:59 hrs 29th Feburary 2020

What is the eligibility criteria?

  • This offer will be applicable on first ever order made on “Coolwinks” online platforms
  • Payment to be made through BHIM UPI, Debit Card, Credit card or Wallet within PhonePe payment container after selecting the "PhonePe" option under wallets on checkout
  • For users paying through BHIM UPI, cashback is valid on transactions initiated and completed on PhonePe using a PhonePe linked bank account
  • Offer is applicable to select set of users
  • Offer is not applicable on the Coolwinks store on PhonePe Switch

How many times this offer can be availed?

  • Cashback is valid on one order (per user, per device) on Coolwinks online platforms

How do I avail the offer?

  • On Coolwinks online platform(s), select product, add to cart and proceed to pay
  • On the payment page, select wallets and then click on "PhonePe" as the payment method
  • You will be redirected to the "Pay by PhonePe" screen; follow instruction specified (Click on Send OTP, Enter OTP and Login)
  • Pick the preferred payment option from the options shown (UPI, Debit Card, Credit Card or Wallet)
  • Click on "Pay" to complete the transaction
  • Note: In case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount.

When do I get the cashback?

  • Cashback will be credited as PhonePe gift voucher balance within 24 hours of successful completion of the transaction

What happens if I am eligible for more than one offer?

  • If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you

What happens in case of refund/cancellation of my order?

  • In case of any cancellations, the cashback given on the transaction will continue to remain as gift voucher balance and non-withdrawable to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.)
  • No refunds will be made in case of partial order cancellation/return
  • Refunded amount less of cashback will be credited back to the source of funds used while making payment

 

Other Terms and Conditions:

  1. A user can earn up to Rs.9,999 cashback in the PhonePe wallet per financial year (i.e. 1st April to 31st March) from offers disbursed on PhonePe
  2. Refund would be processed on a pro-rate basis
  3. Offer is applicable on Web, iOS and Android devices
  4. Any cashback related queries should be raised within 30 days, post a successful transaction
  5. Cashback gift voucher can be used for recharges, bill payments and payments on PhonePe partner platforms/stores.
  6. Cashback gift voucher cannot be withdrawn to any linked bank account or transferred to other customers.
  7. In case of any purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be cancelled whatsoever and Coolwinks will not be liable to pay any refund to the customers in all such cases
  8. This offer might not be clubbed with any offer made available to you by an issuer of any Debit Card or Credit Card or any bank for transacting on Coolwinks. PhonePe isn’t responsible for any offer beyond what is mentioned above
  9. PhonePe reserves the right to award offers and related benefits as per internal policy decided by PhonePe from time to time.
  10. PhonePe has the right to amend the terms & conditions, end the offer, or call back any or all of its offers without prior notice.
  11. In case of any dispute, Phonepe reserves the right to resolve the same as per the Terms & conditions of any offer at its sole discretion.
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