Coolcash - How to Use Coolcash - Coolwinks.com
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Big Offer with Big Saving - Higher CoolCash Offer

*CoolCash Usage Terms & Conditions :

Prepaid CoolCash Burn Conditions
Order Value
(Net Price Excluding GST)*
Max limit of coolcash usage per order max limit of coolcash usage %
INR 3,500 and above Rs. 2,000 100%
INR 2,501 to INR 3,499 Rs. 1,000 50%
Less than INR 2,500 Rs. 0 0%
COD CoolCash Burn Conditions
Order Value
(Net Price Excluding GST)*
Max limit of coolcash usage per order max limit of coolcash usage %
INR 3,500 and above Rs. 2,000 100%
INR 2,501 to INR 3,499 Rs. 1,000 50%
Less than INR 2,500 Rs. 0 0%

*Net price = MRP - discounts(including coupon discount)

  • The maximum amount a customer can pay through Coolwallet for any given order is Rs.2,000
  • Customers who have availed Coolwinks Membership can pay a maximum of Rs. 1000 through their Coolwallet for any given order.
  • At any point of time, if Coolwinks finds that the CoolCash has been misused by a customer by falsifying the email or mobile no, Coolwinks will cancel the order and no refund will be paid.
  • Returns are allowed under this offer.
  • Coolwinks reserves the right to change the terms of usage of CoolWallet or the burn conditions from time to time. Coolwinks also reserves the right to expire the CoolCash credited to CoolWallet at any point of time.

What is CoolCash?

  • 1 CoolCash= 1 INR
  • CoolCash is Coolwinks virtual money which you can use to buy anything from Coolwinks.com
  • It is safe and secure.
  • CoolCash cannot be transferred to your bank account. It will remain in your CoolCash Wallet account and can only be used on your Coolwinks purchase.
  • CoolCash earned in one CoolWallet account cannot be transferred to another CoolWallet account.
  • There are three ways of earning CoolCash.
    1) On Sign/Creating New Wallet
    2) Marketing/Promotional campaigns launched from time to time.

How to Earn CoolCash

1. Sign Up, Create Wallet & Earn

  • Sign Up at coolwinks.com & Activate your Wallet to get 100 CoolCash credited to your wallet
  • CoolCash earned through sign up will expire in 7 days from the date of sign up.
  • Bought CoolCash will not be refunded/transferred to customer's bank account.

2. Participating in Marketing Promotions

  • Another way to earn CoolCash is by participating in various promotional activities of Coolwinks.com
  • You can use CoolCash to buy any product on Coolwinks.com through Desktop or Mobile Web version.
  • In order to use CoolCash, you need to log in to your Coolwinks account.
  • If you are using CoolCash for the first time, then you need to Validate your CoolWallet to link your Mobile. Post mobile/wallet validation you can start using CoolCash.
  • While purchasing a product, you have to choose CoolCash as one of the mode of payments to redeem a certain amount on your order.
  • You can pay rest of the amount using through credit card/debit card/net banking.

How to Use CoolCash

  • You can use CoolCash to buy any product on Coolwinks.com through Desktop or Mobile Web
  • In order to use CoolCash, you need to log in to your Coolwinks account.
  • If you are using CoolCash for first time, then you need to Validate your wallet to link your Mobile. Post mobile/wallet validation you can start using CoolCash.
  • While purchasing the product, you have to choose CoolCash mode of payment to pay through CoolCash on your order.
  • You can pay rest of the amount using through credit card/debit card/net banking.

CoolCash Terms & Conditions

1. Terms & Conditions on Earning CoolCash

  • During any promotional offer, you will earn CoolCash subject to policies mentioned under that particular promotion.
  • The usage, validity restrictions of the particular promotions would apply to the CoolCash earned during that particular promotion.
  • There is a limit of Rs.7000 CoolCash accumulation effective from 18th Oct 2017, all users who have accumulated more than Rs.7000 CoolCash should use the same by 17th Oct 2017 midnight or else any CoolCash amount above Rs.7000 would lapse.

2. Terms & Conditions on Using/Burning CoolCash:

  • CoolCash is applicable on prepaid and COD orders.
  • CoolCash can be used for purchasing made via desktop and mobile Web only.

3. Terms & Conditions on Cancellation of Order:

  • When you make a purchase using CoolCash amount, in the event of cancellation of your order, the promotional / purchased CoolCash will not be credited back to your CoolWallet under any circumstance.
  • That is, in case of cancellation, the refund amount to be paid back to you would be the amount after deducting the CoolCash value. For example, if you placed a prepaid order of Rs.1000 with 25% CoolCash and cancelled it, the CoolCash amount Rs.250 will not be refunded. Only Rs.750 will be refunded to your bank account. Likewise, 10% CoolCash in a COD order will not be refunded if you cancel it.
  • Coolwinks holds the right to cancel all or partial promotional CoolCash granted to you at any point in time without any prior notice.

4. Terms & Conditions on Return of Order:

  • In case customer does not like the product delivered or has issues like size, dimensions, color etc, he would get full refund only for the value of money paid by the user. CoolCash amount paid by the user is non-refundable under any circumstance. User cannot claim another product in place of existing product to be delivered with same value of CoolCash used as in case of previous order delivered to customer.
  • Coolwinks does not have a replacement policy. Coolwinks only offers Refund policy.

Most Important Things to Note

  • Once your email id and mobile number is registered with Coolwinks, it cannot be changed.
  • Every transaction where you use CoolCash as a mode of payment, will be validated through your Coolwinks username, password and/or a unique OTP or a transaction password sent on your mobile number.
  • Each time you use or earn CoolCash, the same will be intimated to you on your email and/or mobile.
  • Coolwinks shall not be liable for any hacking or unauthorized use of your account and it shall be your sole responsibility to ensure privacy and confidentiality of your account details.
  • In case of any disputes, Coolwinks's decision will be final.
  • Coolwinks, at its discretion can change the conditions for earning and using CoolCash without prior intimation to user.
  • Coolwinks, at its discretion can extend or reduce the expiry date of CoolCash in CoolWallet
  • CoolCash is Coolwinks.com’s virtual currency and a part of marketing promotions.
  • Coolwinks can change the entire program/stop the program any time at its discretion without prior intimation to user.

Frequently Asked Questions

  • 1. What is CoolCash?

    1 CoolCash= 1 Rs

    CoolCash is Coolwinks' virtual money which you can use to buy any product from Coolwinks. It is safe and secure.

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  • 2. How can I earn CoolCash?

    You can earn CoolCash in two ways- by participating in promotional activities and by signing up.

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  • 3. How do I use CoolCash?

    On the checkout flow, amount to be deducted from CoolCash is auto checked. For the amount to be deducted from CoolCash, you need to be logged in and wallet must be activated.

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  • 4. CoolCash is virtual money. Can I get it transferred into my bank account?

    No. CoolCash will remain into your CoolWallet account. You cannot get it encashed but use it on your purchases with Coolwinks only.

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  • 5. Does CoolCash come with any validity?

    Every time you get CoolCash in your CoolWallet and it comes with a validity of 100 days. Like, if you earn Rs.500 once, you can use that on your next purchase within 100 days. For the next CoolCash earning, you further get 100 days to use it.

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  • 6. How do I check my CoolWallet balance?

    To see your CoolWallet balance, simply log in to your Coolwinks account. Go to My Account/Dashboard and click on My CoolWallet to check your balance.

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  • 7. Are there any terms and conditions associated with earning CoolCash?

    Yes. During any promotional offer, you will earn CoolCash subject to policies mentioned under that particular promotion:

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  • 8. I am sure there are some limiting conditions for using CoolCash too. Am I right?

    Yes, there are a few limitations for using CoolCash. Have a look.

    T&C on Using CoolCash:
    • CoolCash is applicable on prepaid and COD orders.
    • You can pay CoolCash amount equivalent to only 40% of your order if it is prepaid and only 10% in case of a COD order (For Existing Customers). You can pay up to a maximum of Rs.700 CoolCash in a single day divided into one or multiple orders.
    • Like, if you are placing an order of Rs.1000 and your CoolWallet has Rs.2000 as balance, you can only use Rs.400 (40% of 1000) for redemption. Similarly, you can use Rs.100 (10% of 1000) for COD orders. In both the cases, the amount used from CoolWallet is not exceed Rs. 700.
    • CoolCash can be used for purchasing made via desktop and mobile Web only.
    • Validity of promotional CoolCash is only 100 days from the date of earning.
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  • 9. What will happen to my CoolCash if I use it on an order and cancel it later?
    • When you make a purchase using CoolCash amount, in the event of cancellation of your order, the promotional CoolCash will not be credited back to your bank account.
    • That is, in case of cancellation, the refund amount to be paid back to you would be the amount after deducting the CoolCash value. For example, if you placed an order for Rs.1000 with 25% CoolCash and cancelled it, the Coolcash amount Rs.250 will not be refunded back. Only Rs.750 will be refunded to your bank account.

    Coolwinks holds the right to cancel all or partial promotional CoolCash granted to you at any point in time without any prior notice.

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  • 10. How will I know that I have used or earned a certain amount of CoolCash?

    Each time you redeem or earn CoolCash, the same will be intimated to you on your email and/or mobile.

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  • 11. Are my account details safe with Coolwinks?

    Yes. Your account is completely safe with coolwinks.com. We use HTTPS secured platform. Though Coolwinks shall not be liable for any hacking or unauthorized use of your account and it shall be your sole responsibility to ensure privacy and confidentiality of your account details. In case of any disputes, Coolwinks's decision will be final.

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