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CoolCash Usage Terms & Conditions Now you can use 100% CoolCash!

  • CoolCash will be applicable on the net price before taxes. For example, if the total order value is Rs. 1200 in which Rs. 1000 is net price and Rs. 200 is tax amount then CoolCash will be applicable on Rs. 1000 only.
  • At any point of time, if Coolwinks finds that the CoolCash has been misused by a customer by falsifying the Email Id or Mobile Number; Coolwinks will cancel the order and no refund will be paid.
  • Coolwinks reserves the right to change the terms of usage of CoolWallet or the burn conditions from time to time. Coolwinks also reserves the right to expire the CoolCash credited to CoolWallet at any point of time.

What is CoolCash?

  • 1 CoolCash= 1 INR
  • CoolCash is Coolwinks virtual money which you can use to buy anything from Coolwinks App.
  • It is safe and secure.
  • CoolCash cannot be transferred to your bank account. It will remain in your CoolCash Wallet account and can only be used on Coolwinks App.
  • CoolCash earned in one CoolWallet account cannot be transferred to another CoolWallet account.
  • There are 4 ways of earning CoolCash -
    1) New User Sign Up
    2) Sync Contacts
    3) Cool Contacts Transactions
    4) Refer & Earn

How to Earn CoolCash

1. New User Sign Up

Sign up & Earn up to Rs. 200 CoolCash

  • New User Sign Up Bonus from Coolwinks Website/Msite – Get Rs. 100 CoolCash.
  • New User Sign Up Bonus from Android App – Get Rs. 200 CoolCash

2. Sync Contacts

Link your contacts with Coolwinks App & start earning.

  • User can earn Rs. 150 CoolCash by just syncing their contacts with Coolwinks Mobile App. (Valid Once).

3. Cool Contacts Transactions

Earn every time your contact from Cool Contacts does a purchase on App.

  • Earn Rs. 100 CoolCash every time any of your contacts make a purchase with Coolwinks.
  • CoolCash will be credited 14 days after the delivery of the product if user does not place a cancellation/return request within the same time period.

4. Refer & Earn

  • Refer your friends through your customized referral code on Coolwinks Mobile App. To find the same, go to Menu Section & tap on ‘Refer & Earn’. Further, share your unique referral code via WhatsApp, Facebook and other social mediums.
  • Both referrer & referee would earn Rs. 150 CoolCash each.
  • Referrer would get referral bonus only once per unique referral/contact.
  • CoolCash credit to referee would happen instantly only if he/she uses a referral code at the time of sign up.
  • CoolCash credit to the referrer will be valid if his/her referral signs-up and places a prepaid order on Coolwinks. CoolCash will be credited to the referrer 14 days after the delivery of the product if the referee does not place a cancellation/return request within the same time period.

CoolCash earned through above activity will expire in 30 days from the date of credit and on 31st December every year; whichever happens first.

How to Use CoolCash

  • You can use CoolCash to buy any product on Coolwinks App.
  • In order to use CoolCash, you need to log into your Coolwinks App.
  • While purchasing the product, click the ‘CoolCash’ check box on the checkout page to utilize the available CoolCash in your account.
  • You can pay the rest of the amount using any other available mode of payment.
  • Minimum order value should be of Rs. 2000(Net Price).

CoolCash Terms & Conditions

1. Terms & Conditions on Earning CoolCash

  • During any promotional offer, you will earn CoolCash subject to policies mentioned under that particular promotion.
  • The usage, validity restrictions of the particular promotions would apply to the CoolCash earned during that particular promotion.
  • There is a limit of Rs.7000 CoolCash accumulation effective from 18th Oct 2017, all users who have accumulated more than Rs.7000 CoolCash should use the same by 17th Oct 2017 midnight or else any CoolCash amount above Rs.7000 would lapse.

2. Terms & Conditions on Using/Burning CoolCash:

  • Use 100% CoolCash every time you place an order on Coolwinks App.
  • CoolCash can be used/burned only on Coolwinks App.

3. Terms & Conditions on Cancellation of Order:

  • When you make a purchase using CoolCash amount, in the event of cancellation of your order, the promotional / purchased CoolCash will not be credited back to your CoolWallet under any circumstance.
  • That is, in case of cancellation, the refund amount to be paid back to you would be the amount after deducting the CoolCash value. For example, if you placed a prepaid order of Rs.1000 with 25% CoolCash and cancelled it, the CoolCash amount Rs.250 will not be refunded. Only Rs.750 will be refunded to the original mode of payment. Likewise, 10% CoolCash in a COD order will not be refunded if you cancel it.
  • Coolwinks holds the right to cancel all or partial promotional CoolCash granted to you at any point in time without any prior notice.

4. Terms & Conditions on Return of Order:

  • In case customer does not like the product delivered or has issues like size, dimensions, color etc, he would get full refund only for the value of money paid by the user. CoolCash amount paid by the user is non-refundable under any circumstance. User cannot claim another product in place of existing product to be delivered with same value of CoolCash used as in case of previous order delivered to customer.
  • Coolwinks does not have a replacement policy. Coolwinks only offers Refund policy.

Most Important Things to Note

  • Every transaction where you use CoolCash as a mode of payment, will be validated through your Coolwinks username, password and/or a unique OTP or a transaction password sent on your mobile number.
  • Coolwinks shall not be liable for any hacking or unauthorized use of your account and it shall be your sole responsibility to ensure privacy and confidentiality of your account details.
  • In case of any disputes, Coolwinks's decision will be final.
  • Coolwinks, at its discretion can change the conditions for earning and using CoolCash without prior intimation to user.
  • Coolwinks, at its discretion can extend or reduce the expiry date of CoolCash in CoolWallet
  • CoolCash is Coolwinks.com’s virtual currency and a part of marketing promotions.
  • Coolwinks can change the entire program/stop the program any time at its discretion without prior intimation to user.

Frequently Asked Questions

  • 1. What is CoolCash?

    1 CoolCash= 1 INR

    CoolCash is Coolwinks' virtual money which you can use to buy any product from Coolwinks. It is safe and secure.

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  • 2. How can I earn CoolCash?

    Here’s how you can earn CoolCash on Coolwinks App -

    1. As A New User: Sign up using Coolwinks App to earn Rs. 200 CoolCash as a sign up bonus. If you’ve registered on Coolwinks via Coolwinks Desktop or Msite, you’ll get Rs. 100 CoolCash.
    2. Sync Contacts: Earn Rs. 150 CoolCash when you sync your contacts on Coolwinks App. (Valid only once).
    3. Cool Contacts Transactions: Every time your contact from Cool Contacts does a purchase, Rs. 100 CC will be credited to your CoolCash Wallet. CoolCash will be credited 14 days after the delivery of the product if user does not place a cancellation/return request within the same time period.
    4. Refer & Earn: Earn Rs. 150 CoolCash by sharing your unique referral code with your friends and family members and asking them to sign-up/register on Coolwinks App using the same. CoolCash credit will be valid if your referral signs-up using your referral code and places a prepaid order on Coolwinks. CoolCash will be credited 14 days after the delivery of the product if user does not place a cancellation/return request within the same time period.
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  • 3. How do I use CoolCash?

    Using CoolCash is extremely easy. Simply select the CoolCash check box at the checkout page & use all available CoolCash on your order.

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  • 4. CoolCash is virtual money. Can I get it transferred into my bank account?

    No. CoolCash will remain into your CoolWallet account. You cannot encash it but you can use it on your purchases with Coolwinks App.

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  • 5. Does CoolCash come with any validity?

    CoolCash expires within 30 days from the date of credit and on 31st December every year; whichever happens first.

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  • 6. How do I check my CoolWallet balance?

    To see your CoolWallet balance, simply log in to your Coolwinks account. Go to My Account/Dashboard and click on CoolCash Wallet to check your balance.

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  • 7. Are there any terms and conditions associated with earning CoolCash?

    Yes. During any promotional offer, you will earn CoolCash subject to policies mentioned under that particular promotion:

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  • 8. What will happen to my CoolCash if I use it on an order and cancel it later?
    • When you make a purchase using CoolCash amount, in the event of cancellation of your order, the promotional CoolCash will not be credited back to the original mode of payment..
    • That is, in case of cancellation, the refund amount to be paid back to you would be the amount after deducting the CoolCash value. For example, if you placed an order for Rs.1000 with 25% CoolCash and cancelled it, the Coolcash amount Rs.250 will not be refunded. Only Rs.750 will be refunded to the original mode of payment.

    Coolwinks holds the right to cancel all or partial promotional CoolCash granted to you at any point in time without any prior notice.

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  • 9. How will I know that I have used or earned a certain amount of CoolCash?

    Each time you redeem or earn CoolCash, you can check your CoolCash transactions under 'CoolCash Wallet' tab on your Dashboard/Profile.

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  • 10. Are my account details safe with Coolwinks?

    Yes. Your account is completely safe with Coolwinks.com. We use HTTPS secured platform. Though Coolwinks shall not be liable for any hacking or unauthorized use of your account and it shall be your sole responsibility to ensure privacy and confidentiality of your account details. In case of any disputes, Coolwinks' decision will be final.

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